Refund & Return Policy
We want you to love what you wear. Because every Dazlino product is made to order, our policy is designed to be fair to both you and our small studio.
Defective, damaged, or misprinted items
If your item arrives with a manufacturing defect, print error, or shipping damage, we will fix it at no cost to you. Contact us within 30 days of delivery with:
- Your order number
- A clear photo of the issue
Once approved, you can choose a free replacement or a full refund — whichever you prefer.
Wrong size or buyer’s remorse
Since items are printed on demand specifically for you, we cannot accept returns or offer refunds for the wrong size ordered or a simple change of mind. Please review our size chart carefully before ordering.
Order cancellations & changes
You can cancel or change your order for free before it enters production. Once production starts, the order can no longer be cancelled because it is being made just for you. Contact us as soon as possible if you need a change.
Lost in transit
If your order is confirmed lost by the carrier, we will reship it or refund it — your choice.
How to request a refund or replacement
Reach out through our Contact page with your order number and details. We aim to respond within 1 business day.
Refund processing
Approved refunds are issued to your original payment method. Depending on your bank or card provider, it may take 5–10 business days for the refund to appear on your statement.